FAQs test

What’s the difference between Detailing and Car wash?

Car washes such as touchless drive thrus or hand washes will deal mainly with the exterior only. A hand wash will be much better than a drive thru, some even doing vacuuming and a wipedown of the dashboard, whereas detailing is much more focused and thorough paying attention to often untouched areas such as doorjambs, wheel wells, rims, etc.
Why do you need detailing?

If you enjoy a clean car, as a detailer, I would recommend getting your car detailed once a month. There are other services that detail shops do that car washes won’t such as shampooing, waxing, polishing etc. that would bring your car surfaces back to life!

What is Shampoo?

This is getting your car’s interior as clean as it can possibly get. Shampooing is deep cleaning. Here at LivingStar we take pride in our method — involving a 3-step process that other shops don’t do.
Why do you need Shampoo?

If you enjoy a clean car, as a detailer, I would recommend getting your car detailed once a month. There are other services that detail shops do that car washes won’t such as shampooing, waxing, polishing etc. that would bring your car surfaces back to life!
When do you need Shampoo?

As mentioned above, shampooing is both lengthy and expensive. This service is “as needed” and not part of regular maintenance.

Why do you need wax? What does it do?

Wax gives you protection from the elements that cars pick up simply just driving around. There are dirt, dust, and many other various contaminants in the air and you add rain to the mix, combined they act as an adhesive, clinging to your cars surface. A good way to tell if your car needs wax is to spray it with water. If the water beads and falls off, you’re good, however if it does not, you better come in and let us handle that for you. This accumulation of dirt will eventually lead to staining, spotting and eventually rust.
When do you need wax?

Every two months, minimum.

What is Wheel/Rim Detailing?

An extensive, throurogh, yet gentle cleansing of the rims and tires. perfect solution for off road trucks, and black rims that should not be black! (Please note that we cannot remove rust and peeling chrome surfaces, and we do not refinish the rim.)
What is Leather Care?

A thorough application system to clean, refresh and protect all leather within the interior cabin. A gentle cleaner is used followed by our high end leather milk giving long term protection from UV damage allowing the leather to maintain its own natural moisture.
What is Aquapel window treatment?

An innovative technology providing long term rain repellant that improves vision in the rain causing it to bead up and roll right off. Perfect for those rainy BC days! Also making it easier to remove snow, dirt, bird droppings, and bugs. Even reduces glare at night and lasts for up to 3 months in normal driving conditions.
What is Ozone?

A deodorizing system that generates chlorine dioxide inside the vehicles cabin, running it through the heater and the air filtering system eliminating odours such as cigarette smoke, pet odour, mold, mildew etc.
What is Engine Wash?

A thorough cleaning of the engine bay and all exposed components using only acid free degreasers, non scratch brushes, water and air dry. All electrical is covered to ensure engine safety. (Highly recommended for dealerships new and preowned vehicles and to the general public for those who are trying to sell their car.)